State Auto: Serving customers & the community

State Auto’s commitment to service doesn’t end with our customers. Our communities have benefited from the caring, generous spirit of State Auto associates since our founding. It’s a spirit that’s been renewed through not only words and dollars, but through the time and talents of our people.

For more than 30 years, State Auto associates have generously contributed to United Way through a coordinated company wide campaign. In 2016, beyond pledging nearly $300,000 to United Way, associates volunteered their time to serve a number of United Way agencies. More than 200 associates took part in Community Service Day activities in Columbus, Indianapolis, Baltimore, Nashville, Austin and other company locations. 

In Columbus, agencies and programs were identified that help build pathways out of poverty. Volunteers served Camp Oty’Okwa, a year-round camp that focuses its attention on environmental education and scientific research operated by Big Brothers Big Sisters of Central Ohio. Volunteers for LifeCare Alliance packaged or delivered meals to 

people no longer able to leave their homes. At the Habitat for Humanity ReStore, associate volunteers cleaned, unloaded and organized furniture, home goods and remodeling products for sale at discount prices.

“We care a lot about our communities,” said State Auto Financial Corporation Chairman, President and CEO Mike LaRocco. “We certainly understand the responsibility to make money and to be financially strong. But quite frankly, we have an equal obligation to give back. There are a lot of people in the communities in which we live and work who need our help.”

In our home state of Ohio, one out of six residents is “food insecure,” meaning they’re not sure where their next meal is coming from. That’s why our annual Operation Feed campaign is so important not only to the central Ohio community, but to our associates, who provided more than 182,000 meals to those in need in 2016 alone.
Across the street from State Auto’s headquarters, the Broad Street United Methodist Church provides meals to those in need. Many of those meals throughout the year are made and served by State Auto associates. And a group of associates came together at the end of 2016 to provide a special Christmas celebration for residents of Amethyst, a Columbus organization that provides transitional housing for women recovering from addictions. The children of those women received a meal, gifts, and a visit from Santa Claus.

In 1921, State Automobile Mutual Insurance Company founder Bob Pein encouraged associates and agents to “plant themselves firmly” in the communities they serve. To this day, it’s a mission we take seriously, not only because it’s part of who we are. It’s simply the right thing to do.